Thank you for choosing The Healthcare Business Suite! We are so excited to work with you and to help you develop and grow your business! But before we can get to the fun stuff, we have to get some (admittedly boring, but important) stuff signed. This Services Agreement will outline our professional relationship, responsibilities, obligations, and expectations so that nobody in this relationship is confused or disappointed due to any misunderstanding or miscommunication. So, go ahead, read through this thing, click on the checkbox, and we can get this show on the road! Please do not hesitate to let us know if you have any questions. We’re looking forward to working together.
Best, Nurse Tee™ (Theresa Pugh)
LMMLN CLIENT CLIENT AGREEMENT (Turnkey)
By accepting this Agreement and submitting full or partial payment, you are agreeing to the following terms:
Please read this Agreement carefully before accessing or using National Healthcare Consulting LLC’s (the “Company”) proprietary materials, which include any written, audio, or visual presentations or documents associated with the Program.
If you do not understand or do not accept this agreement, please do not access any of the Company’s proprietary materials and immediately contact us at support@nurseteecoaching.com.
This Client Coaching Agreement is entered into and effective as of the date of signature below by and between Client and National Healthcare Consulting LLC, doing business as National Healthcare Consulting LLC (“Company”), having an address at The Pinnacle Building, 3455 Peachtree Road North East, 5th Floor, Atlanta, Georgia, 30326, United States of America. In consideration of Client retaining Company to perform business coaching services, it is agreed as follows:
1. Services
(a) Program access includes the following services:
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Full access to the learning/course materials created by Company.
Consulting services as defined by individual business needs
The Program services outlined above are referred to as the “Services” or “Program.”
(b) Any additional services provided by Company to Client may require additional fees to be discussed and agreed upon by the parties. Additional services may require the signing of a separate agreement.
2. No Guarantees
(a) Company cannot guarantee the outcome of the Services and/or participation in the Program. Company makes no guarantees other than that the Services described in Section 1(a) shall be provided to Client in accordance with this Agreement. Client acknowledges that Company cannot guarantee any results of the Services/Program as such outcomes are based on subjective factors (including, but not limited to, Client’s participation) that cannot be controlled by Company. Any testimonials or reviews shared by Company are not a representation of guaranteed results, only possible results. Client not achieving their desired results is not grounds for a refund.
(b) From time to time, and upon Client’s request, Company and/or its representatives may provide Client with recommendations or referrals for third-party service providers. Company in no way guarantees the quality of service provided by any third party and bears no liability with respect to such service or experience.
(c) Affiliate Links: Company may provide Client with affiliate links under which Company may benefit monetarily. Company in no way guarantees the quality of service provided by any third party and bears no liability with respect to such service or experience.
(d) Technical Issues: In the event that the learning materials provided via the online learning platform are inaccessible, Company shall have 72 hours, not including holidays or weekends, to re-deliver access to Client.
3. Participation and Conduct
(a) Client’s failure to effectively participate in the Program is not grounds for a refund.
(b) In the event that Client engages in abusive or unprofessional behavior in the Program or towards representatives of Company, Company reserves the right to cancel Client’s participation and terminate access to the Services without notice. No refund will be provided in the event that this takes place. Client will remain obligated to pay all remaining unpaid Program fees in full.
(c) Company may decide to terminate the contract at any time. In the event that Company decides to do so, Company may release Client from any further financial obligation under the Contract. This does not include the circumstances described in Section 3(b).
(d) Refund Policy: Due to the nature of the services provided, no refunds will be issued under any circumstances. Client understands that disputing a charge through their financial institution (in the form of a “chargeback”) is a violation of this Agreement and agrees to not do so. Please refer to Section 2(c) for our dispute policy.
4. Communication
Communication in our relationship is of the utmost importance. All communication will take place via email or phone. Our contact info is as follows:
Email: support@nurseteecoaching.com
Phone: 844-687-7383
5. Confidentiality
(a) Client Information: Any and all Client information shared by the Client and data of a confidential nature, including but not limited to any and all design, creative, marketing, sales, operating, performance, know-how, business, and process information (“Confidential Information”), shall be treated by Company in the strictest confidence and not disclosed to third parties or used by Company for any purpose other than for providing Client with the services specified here without Client’s express written consent, other than to comply with the law. Confidential Information shall not include any information which (a) becomes available to the public through no breach of confidentiality by Company, (b) was in Company’s possession prior to receipt from the disclosure, (c) is received by Company independently from a third party free to disclose such information, or (d) is independently developed by Company without use of the Client’s Confidential Information.
(b) Company Information: Client agrees to keep confidential any Confidential Information, as defined in Section 5(a), shared by Company in the Program. Any Confidential Information shared by Company, its employees, or contractors is confidential, proprietary, and belongs solely and exclusively to Company. Client agrees not to disclose, reveal, or make use of any Confidential Information without express permission from Company.
(c) Non-Disparagement: Client shall, during and after participation in the Program, refrain from making any statements or comments of a defamatory or disparaging nature to any third party regarding Company or any of Company’s officers, directors, employees, personnel, agents, policies, services, or products, other than to comply with the law.
6. Ownership of Intellectual Property
(a) IP Ownership: Client agrees that the Program contains proprietary content (“Intellectual Property”) owned solely by Company and/or its licensors and protected by copyright, trademark, and any other applicable intellectual property laws. Client agrees to use the Intellectual Property solely for their own non-commercial purposes.
(b) No Resale of Services Permitted: Client agrees not to reproduce, duplicate, copy, sell, trade, resell, or exploit for any commercial purposes any portion of the Program (including course materials).
7. Governing Law; Venue; Mediation
This Agreement shall be construed in accordance with, and governed by, the laws of the State of Georgia, United States of America. The exclusive venue for any proceeding based on or arising out of this Agreement shall be Fulton County, Georgia. The parties agree to attempt to resolve any dispute, claim, or controversy arising out of or relating to this Agreement by mediation, after a good faith effort to resolve such dispute amicably. The parties shall share in the costs. The parties further agree that their respective good faith participation in mediation is a condition precedent to pursuing any other available legal or equitable remedy, including litigation, arbitration, or other dispute resolution procedures.
8. Entire Agreement
This Agreement constitutes the entire agreement between the parties pertaining to the subject matter contained in it and supersedes all prior and contemporaneous agreements, representations, and understandings of the parties.
9. Notices
All notices, requests, demands, and other communications under this Agreement shall be in writing and properly addressed as follows:
National Healthcare Consulting LLC
The Pinnacle Building, 3455 Peachtree Road North East, 5th Floor, Atlanta, Georgia, 30326, United States of America
Email: support@nurseteecoaching.com