Thank you for choosing The Healthcare Business Suite for your private coaching sessions! We are so excited to work with you and to help you develop and grow your business! But before we can get to the fun stuff, we have to get some (admittedly boring, but important) stuff signed. This Services Agreement will outline our professional relationship, responsibilities, obligations, and expectations so that nobody in this relationship is confused or disappointed due to any misunderstanding or miscommunication. So, go ahead, read through this thing, click on the checkbox, and we can get this show on the road! Please do not hesitate to let us know if you have any questions. We’re looking forward to working together.
Best, Nurse Tee™ (Theresa Pugh)
PRIVATE COACHING AGREEMENT
By accepting this Agreement and submitting full or partial payment, you are agreeing to the following terms:
Please read this Agreement carefully before accessing or using National Healthcare Consulting LLC’s (the “Company”) private coaching services, which include any written, audio, or visual presentations or documents associated with the coaching sessions.
If you do not understand or do not accept this agreement, please do not access any of the Company’s proprietary materials and immediately contact us at support@nurseteecoaching.com.
This Private Coaching Agreement is entered into and effective as of the date of signature below by and between Client and National Healthcare Consulting LLC, doing business as The Healthcare Business Suite (“Company”), having an address at The Pinnacle Building, 3455 Peachtree Road North East, 5th Floor, Atlanta, Georgia, 30326, United States of America. In consideration of Client retaining Company to perform private coaching services, it is agreed as follows:
1. Services
(a) Coaching sessions include the following services:
One-on-one coaching tailored to the Client’s business needs.
Access to tools and resources provided by the Company to enhance the coaching experience.
The coaching services outlined above are referred to as the “Services” or “Coaching Program.”
(b) Any additional services provided by Company to Client may require additional fees to be discussed and agreed upon by the parties. Additional services may require the signing of a separate agreement.
2. No Guarantees
(a) Company cannot guarantee the outcome of the Services and/or participation in the Coaching Program. Company makes no guarantees other than that the Services described in Section 1(a) shall be provided to Client in accordance with this Agreement. Client acknowledges that Company cannot guarantee any results of the Services/Coaching Program as such outcomes are based on subjective factors (including, but not limited to, Client’s participation) that cannot be controlled by Company. Any testimonials or reviews shared by Company are not a representation of guaranteed results, only possible results. Client not achieving their desired results is not grounds for a refund.
(b) From time to time, and upon Client’s request, Company and/or its representatives may provide Client with recommendations or referrals for third-party service providers. Company in no way guarantees the quality of service provided by any third party and bears no liability with respect to such service or experience.
(c) Affiliate Links: Company may provide Client with affiliate links under which Company may benefit monetarily. Company in no way guarantees the quality of service provided by any third party and bears no liability with respect to such service or experience.
(d) Technical Issues: In the event that resources provided as part of the coaching sessions are inaccessible, Company shall have 72 hours, not including holidays or weekends, to re-deliver access to Client.
3. Participation and Conduct
(a) Client’s failure to effectively participate in the Coaching Program is not grounds for a refund.
(b) In the event that Client engages in abusive or unprofessional behavior during the coaching sessions or towards representatives of Company, Company reserves the right to cancel Client’s participation and terminate access to the Services without notice. No refund will be provided in the event that this takes place. Client will remain obligated to pay all remaining unpaid program fees in full.
(c) Company may decide to terminate the contract at any time. In the event that Company decides to do so, Company may release Client from any further financial obligation under the Contract. This does not include the circumstances described in Section 3(b).
(d) Refund Policy: Due to the nature of the services provided, no refunds will be issued under any circumstances. Client understands that disputing a charge through their financial institution (in the form of a “chargeback”) is a violation of this Agreement and agrees to not do so. Please refer to Section 2(c) for our dispute policy.
4. Communication
Communication in our relationship is of the utmost importance. All communication will take place via email or phone. Our contact info is as follows:
Email: support@nurseteecoaching.com
Phone: 844-687-7383
5. Confidentiality
(a) Client Information: Any and all Client information shared by the Client and data of a confidential nature, including but not limited to any and all design, creative, marketing, sales, operating, performance, know-how, business, and process information (“Confidential Information”), shall be treated by Company in the strictest confidence and not disclosed to third parties or used by Company for any purpose other than for providing Client with the services specified here without Client’s express written consent, other than to comply with the law. Confidential Information shall not include any information which (a) becomes available to the public through no breach of confidentiality by Company, (b) was in Company’s possession prior to receipt from the disclosure, (c) is received by Company independently from a third party free to disclose such information, or (d) is independently developed by Company without use of the Client’s Confidential Information.
(b) Company Information: Client agrees to keep confidential information, as defined in Section 5(a), shared by Company in the coaching sessions. Any confidential information shared by Company, its employees, or contractors is confidential, proprietary, and belongs solely and exclusively to Company. Client agrees not to disclose, reveal, or make use of any confidential information without express permission from the Company.
(c) Non-Disparagement: Client shall, during and after participation in the Coaching Program, refrain from making any statements or comments of a defamatory or disparaging nature to any third party regarding Company or any of Company’s officers, directors, employees, personnel, agents, policies, services, or products, other than to comply with the law.
6. Ownership of Intellectual Property
(a) IP Ownership: Client agrees that the Coaching Program contains proprietary content (“Intellectual Property”) owned solely by Company and/or its licensors and protected by copyright, trademark, and any other applicable intellectual property laws. Client agrees to use the Intellectual Property solely for their own non-commercial purposes.
(b) No Resale of Services Permitted: Client agrees not to reproduce, duplicate, copy, sell, trade, resell, or exploit for any commercial purposes any portion of the Coaching Program (including materials).
7. Governing Law; Venue; Mediation
This Agreement shall be construed in accordance with, and governed by, the laws of the State of Georgia, United States of America. The exclusive venue for any proceeding based on or arising out of this Agreement shall be Henry County, Georgia. The parties agree to attempt to resolve any dispute, claim, or controversy arising out of or relating to this Agreement by mediation, after a good faith effort to resolve such dispute amicably. The parties shall share in the costs. The parties further agree that their respective good faith participation in mediation is a condition precedent to pursuing any other available legal or equitable remedy, including litigation, arbitration, or other dispute resolution procedures.
8. Entire Agreement
This Agreement constitutes the entire agreement between the parties pertaining to the subject matter contained in it and supersedes all prior and contemporaneous agreements, representations, and understandings of the parties.
9. Notices
All notices, requests, demands, and other communications under this Agreement shall be in writing and properly addressed as follows:
National Healthcare Consulting LLC
3486 Hwy 155N, B6 #239
McDonough, Ga 30152
844-687-7383
Email: support@nurseteecoaching.com

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1. General Overview This No Refund Policy ("Policy") applies to all products, services, courses, memberships, and digital offerings provided by National Healthcare Consulting LLC ("Company," "we," "our," or "us"). By purchasing or enrolling in any offering from the Company, you ("Customer," "Client," or "Participant") acknowledge and agree to this Policy.
2. No Refund Policy
2.1 All Sales Are Final All payments made to the Company are non-refundable, including but not limited to:
One-time purchases.
Subscription or membership fees.
Course fees and digital product sales.
Consultation and service fees.
2.2 Reason for No Refunds Due to the nature of our products and services, which may include digital downloads, live coaching, and limited-capacity programs, all sales are final. Once payment is made, the value of our offering is deemed delivered, regardless of whether the Customer accesses, uses, or attends the product or service.
3. Exceptions to Policy Under Georgia state law and applicable federal consumer protection laws, we will honor refund requests under the following limited circumstances:
If a product is materially defective and cannot be accessed or used as intended.
If the Company cancels a service or offering without providing an alternative solution.
4. Chargebacks and Payment Disputes
4.1 Chargeback Prohibited Initiating a chargeback or payment dispute against the Company without valid cause is a violation of this Policy. If a chargeback is initiated:
The Company reserves the right to pursue legal action to recover funds and damages.
Access to all products, services, and accounts will be revoked immediately.
4.2 Dispute Resolution If there is a concern regarding payment or service delivery, Customers are required to contact the Company in writing at 3455 Peachtree Rd. NE, 5th Floor, Atlanta, GA, 30326 support@nurseteecoaching.com 844-687-7383 within five (5) business days of the issue to allow for resolution.
5. Rescheduling or Credit Options Where applicable, the Company may, at its sole discretion, offer credit or rescheduling options instead of a refund. These options are not guaranteed and will depend on the nature of the purchase and the availability of future services.
6. Customer Acknowledgment By making a purchase, the Customer confirms they have read, understood, and agreed to this Policy. Customers acknowledge that:
All questions about this Policy were addressed before purchase.
They understand that failure to use, access, or attend a product or service does not qualify for a refund.
7. Legal Compliance This Policy is governed by the laws of the State of Georgia. It complies with all applicable state and federal consumer protection laws. Nothing in this Policy is intended to limit rights provided by applicable law.
8. Updates to Policy The Company reserves the right to modify or update this Policy at any time. Changes will be effective immediately upon posting to www.nurseteecoaching.com.
9. Contact Information For any questions or concerns regarding this Policy, please contact: National Healthcare Consulting LLC
3455 Peachtree Rd. NE, 5th Floor, Atlanta, GA, 30326
Atlanta, GA, 30326
support@nurseteecoaching.com
844-687-7383
By completing your purchase, you agree to the terms outlined in this No Refund Policy. This acknowledgment includes consent to abide by these terms under any circumstance, within the bounds of the laws of Georgia.